Whats hilarious is the last time they came out, while I was unable to connect to the internet, they still insisted that my connection quality was optimal. I had like 20% PL with pings up to 400, and couldnt connect to google, but everything was working as intended. Then they schedule another appointment where the pro team was supposed to come out and fix it, and they never even showed up. I hate cox and would drop them if there was any other internet in my area.
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