[Enroth]

Originally Posted by Ambrotos [You must be logged in to view images. Log in or Register.]

Items lost due to quest, bug, trade or player mess up is something we can't do in game. It has to be researched though the logs by Nilbog/Rogean from petitions on the website.

People training, spamming, stuck, looking for a npc under the ground, boats( if you think people were annoyed over the boats being broken, you should see how many people I had to port there), or along those lines can be done in game by Guides. I would say 50% of all petitions are due to people wanting a new last name. People stuck can be cured by /rewind but I still inform them and help them. Then there are those who don't remove the lavastorm and nek files and end up under the world. Lets not forget about the people who ask about IP exemptions in petitions in game even tho they are told not to. It seems a huge majority of them like to just send tells, and not petition. Can be a pain.

Restoring bodies is the one that takes the longest really. We normally summon the person EC/Freeport zone line, and them summon their body. This is the reason why it looks like a ton of people died there at times.

Ask any questions you have. More than happy to fill people in on what we can or cant do.

/sign

And Hi, I'm Enroth, the new Guide he was referring to.