Shamans are miserably underpowered from about level 15 to until at least 24. Just grit your teeth and get through these levels as best you can.
In the end, though you will be called upon to heal now and then, it is not your primary strength and not something that you should be happy to have assigned to you. As a grouper, a Shaman is typically a buffer of melees, a slower, and a smattering of one or all of the following:
* back-up healer
* CCer
* light DPS
These are desirable, though not critical capabilities for most groups.
As for soloing, A Shaman can solo all the way to max levels - one of the best classes for doing so.
Again, 15 to 24 simply suck - either solo or group. Do your best to leave it behind ASAP.
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