I don't know. It happened to me with the cargo guy outside of Ak'Anon. The first time I was able to walk up to him without anything happening and I went to hail... and auto'd him and he has been KoS to me ever since. Not really sure if he was KoS at the onset mainly due to.. well. I'm still a newb so I didn't con at that point =P I guess I just assumed.. which could totally be my bad.
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