I consider the lack of voice chat to be part of the hardcore difficulty factor that makes EQ appealing... and my experience is also that it was a lot easier to have a group of people act together in a disciplined manner WITHOUT voice than with it. With a voice channel there's always that one guy who uses it to distract rather than coordinate - maybe he just can't help himself but that's small consolation when you're picking up coffins in Neriak.
People with raid leadership experience both with and without voice chat will know what I mean... voice is a VERY mixed blessing for a raid/guild and can cause more problems than it can solve.
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