Yeah I think Tony is a legitimate douchebag. Other players you get the sense that their talk is just psychological warfare.
Phil is an immature baby and I don't agree that his reactions are understandable. You can play poker without making a scene every time you lose, but I guess his overreactions and arrogance are entertaining. It's fun to see him lose to smarter and more composed players.
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http://www.youtube.com/watch?v=Gq3zZbj8TDE