Assuming they are using burst.net (hostnoc) their lowest plans come with DDoS prevention methods included in the hosting.. They also can add additional firewall packages or specific DDoS prevention for $50 a month. But it would be good to get a GM response.
It really depends on the nature of the DDoS as well, I suppose if this was a simple attack there are simple enough solutions. If indeed the attack is taking up the pipe, they have to talk to the providers themselves to stop the attack at their access switches (unlikely to do, lots of issues with this) or just purchase the firewall/firewall service and toss it infront of their server, which again should already be provided unless its a more intelligent DDoS..
Choklo is greatly exaggerating when he says they will have to shut down the server.. they have at least a few options that aren't bank breaking and I would be happy to donate a bit.
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