“ Reimbursement: Use this to request reimbursement of items if they were lost due to a known bug, again we do not reimburse an item if it relates to a multi-quest.
We can't reimburse items that rotted on a mob corpse unless the target player is on the combat log and the item is a 100% drop rate.
We do not reimburse items sold to the vendor, you must buy the item back. Older items show up first.
NOTE: We offer toon restores also, but these take some time.
Include in your post:
- Character Name
- Server
- Item Lost
- Brief Description of the circumstances (if known) around it's disappearance
CURRENT WAIT TIMES FOR REIMBURSEMENTS (as of 05/16/2024): 8 months
Before requesting a reimbursement, consider the following:
How easily could I reacquire this item(s)?
How valuable or rare is this item(s)?
Was this a server glitch or a mistake I made?”
From
https://www.project1999.com/forums/a...ement.php?f=25
Link to making a reimbursement (character deleted) board
https://www.project1999.com/forums/n...newthread&f=25