Practical Network Suggestions
Too many folks have all kinds of devices on their home networks and then call folks like me. One thing I see is they have a house full of devices and streaming television running concurrently with their internet usage.
If you aren't sure how many devices are on your network this applies to you.
The issue you guys are talking about might be related to your ISP, but as a practical thing i wonder what would happen if you disconnected everything but your computers from your home network. And if you want to get fancy the network equipment (modem, router, switches etc.) provided from your ISP probably sucks.
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