Yeah I would always pay on completion. Obviously, staff will reimburse you if they scam you. But if they mess up the MQ turn in (or the NPC was otherwise part of the way through the quest turn in queue because someone before it had messed up the MQ) the staff will not reimburse...so best to get payment after (if they are worried about that arrangement, just remind them that if you screw them over the staff will ban you really quickly and reimburse them).
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