0/9 is not unheard of. There are a lot of posts on this forums asking if some mob was removed from the game, or if the drop rate of an item got nerfed, and a few days later, they post saying they got the item. It's random. And nine is a very small sample size. 20% doesn't mean 2 out of every 10. It's more like 200 out of every 10,000, and even that is not guaranteed.
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