My brother encountered an issue a while back that wouldn't let him log in suddenly. Would be an error message every time he tried to login.
Unfortunately, I can't recall what the error message was or whether it happened before or after the login screen, so I'm not sure if it's the same issue you're having, but figured I'd post on the off chance it's the same issue.
The fix ended up being to stop running the game in compatibility mode.
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