Again, it's going completely over your head that his response is not a quest response, it's a faction check response. It's the same thing any NPC will say when you don't meet the faction requirement for the quest that the NPC gives. This NPC is unusual in that it can spawn as 3 different versions that each give a separate quest with varying faction requirements. The Kale you interacted with was trying to give you a quest with a higher faction requirement than the one you want to complete.
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