So I was going off of this quest:
https://wiki.project1999.com/Velium_Retrieval
FACTION: As of March, 2018 this quest currently requires Apprehensive or better faction to get the quest text and Velium Delivery Note from Sentry Kale. Per Nilbog, the next patch will update the quest so it can be completed start to finish at Dubious faction. [[1]]
I got up to Apprehensive on my druid and he responds as follows:
"You must prove your worth before I will discuss such matters with you"
Responds the same way for hails or quest dialogue.
Think it may be bugged.