you need to post in the proper section of the forums and include all of the requested information
https://project1999.com/forums/forumdisplay.php?f=25
Reimbursement: Use this to request reimbursement of items if they were lost due to a known bug, again we do not reimburse an item if it relates to a multi-quest. We also never reimburse currency.
We can't reimburse items that rotted on a mob corpse unless the target player is on the combat log and the item is a 100% drop rate.
We do not reimburse items sold to the vendor, you must buy the item back. Older items show up first.
NOTE: We offer toon restores also, but these take some time.
Include in your post:
- Character Name
- Server
- Item Lost
- Brief Description of the circumstances (if known) around it's disappearance