Pulling is the biggest potential bottleneck for most full six man PUG's. There's a lot of shit monks out there who have no concept of pacing, timing, or their group's limitations and strengths, who think training as much shit as possible and flopping it is all there is to pulling well. There's also lots of people pulling of any class who just don't know the zone/camp/spawns all that well and fail to secure a steady stream of mobs without overwhelming or underfeeding their group.
A knowledgeable puller can turn a mediocre PUG into the best group any of them have had in days, and then it turns right into a slog again when he leaves for someone less experienced or conscientious.
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