Yea I was back and forth with them last night. They didn't even seem interested in what addresses/ip's i was having issue with.
The last guy I got on the phone said "oh your modem firmware is way out of date, let me force an update and clear the errors". In his defense it did start working again after it updated and restart, so I will see you all back in the game. But I think that was coincidental timing, as im not sure how the VPN i was using could bypass a firmware issue on the modem.
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