The faction you need to turn in Coldain heads is Kromzek, however, you'll need to get by mobs on the Tormax faction to get to the room where the armor turn in mobs are. As someone who has just this week got Ally with Kromzek I'll tell you what I did.
To begin with, I am a 60 Troll Shaman and I was max scowling to all three : Kromrif, Kromzek and Tormax.
I started by killing Coldain and wolves the fields outside Thurgadin looting all Coldain heads. When I got bored with that I killed guards inside Thurg at the gate. I probably farmed that for a total of 8-10 hours killing as fast as I could. Each kill gives a small amount of +Rif and +Zek. No Tormax hits from these.
When I got tired of killing greens I would go to Skyshrine and kill the Fe'Dar and cubes. Each kill with give a decent bump to +Zek (no +Rif) and -CoV -Yelinak.
Eventually I conned Apprehensive to Kromzek while still Scowls to Kromrif. I invised to the bank and turned in 40 heads to Bvellos and am now Ally to Zek, Apprehensive to Rif and still Threatening to Tormax. I'd estimate another 10-15 Coldain heads should get me non KoS to Tormax.
Hope that helps.
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