The issue on Red is that Captain is protected by non-raid PnP (as a small group quest NPC) but being used for raid purposes (to kill Klandicar with 1-2 groups). While Klandicar is up Captain should be considered a raid mob.
I would say that since Nilbog made NPC merchants uncharmable, then for consistency quest NPCs shouldn't be charmable. Slixin Klex comes to mind. If an enchanter charms it how can you ever compete that step of the Mage epic?
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