I'm with Mcoy. try getting your graphics drivers from your laptop manufacture.
it's a driver/resolution issue.
set your laptop and the monitor to the same resolution, and refresh rate.
sounds strange that you can't use short cuts now, maybe a larger issue with windows.
but I'd imagine if you describe your issue better we could figure it out.
from the many of years ive had troubleshooting for people
my something doesn't work, means absolutely nothing to me
when i double click on an icon to start it, it doesn't start, is a better description.
when i right click a short cut and change in the properties to run program as admin, it still doesn't start, makes way more sense to me.
the best way to show that you are having problems is to run the program from the command line.
try the following from your start menu, navigate to run, and once prompted enter CMD
you should get the dos command line
from there cd (change directory) to your Eq folder
for me it's cd EQemu
once you have entered your Eq folder you can start the game
enter the following into CMD, "eqgame.exe patchme", without quotes
when you enter into an area that causes you to crash, most of the problem will be in your CMD window
you can then copy paste it here
alternatively in your Eq folder there is a log folder, we need to see dbg.log (i forget the spelling)
there should only be 1 or 2 logs
delete them and recreate the issue with your game
attach the logs so we can read them at our leisure
hope this helps
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