Is your EQ folder under Program Files?
If your EQ directory is inside of Program Files or another protected directory then the client will not have permissions to save anything in the EQ directory and will be saving files somewhere in the AppData folders. If this is the case, it could be part of the problem
If your EQ directory is not in a write protected directory (C:\Everquest for example), you can try editing the ini file directly with a text editor. It will be in the main EQ directory under your characters name. So if your character is Sabin it will be:
Blue: Sabin_project1999.ini
Green: Sabin_P1999Green.ini
Macros (Socials) will be towards the bottom of the file
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