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  #34  
Old 05-20-2020, 02:56 PM
xrend xrend is offline
Scrawny Gnoll


Join Date: Apr 2011
Posts: 25
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So I'm still unable to login. I'm located in Hawaii (Hawaii Telecom). I was playing yesterday just fine, and I zoned out from Sol Ro, crashed, and couldn't get back on to the server. Before I crashed everything was working fine. Now I am unable to ping the server. DNS resolves just fine. Traceroute does not complete.

This looks to be a routing issue, not DNS. I assume that the route was lost for some providers or a duplicate IP address is being leaked from somewhere else. The reason that I was able to play and then when I crashed I suddenly lost the ability to connect is because active routes are cached in most ISP routers to lower the CPU load. Once my active connection was broken (crashed) the route was effectively unlearned from cache and the new route lookup failed as the route was no longer being properly advertised.

Unfortunately, this is going to be a problem that only the devs can correct by talking to their ISP and ensuring their public IP is being advertised correctly and that it's not showing up in routing tables elsewhere. It's not going to affect everyone, just certain ISPs are not getting the route leaked or are getting a duplicate route leaked (which could explain the packet loss in the above users response) so this will affect only users that are on certain backbones. It's very unfortunate.
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