The right answers have been stated already. A good chanter can keep a group fully buffed (and use a real haste not Aug. you lazy Bastards) CC, and bring devastating DPS with a charmed pet, which saves the mana of the healer.
If you are competing for mobs and waiting for pops between pulls then charming probably doesn’t make sense. While the dps is OP it doesn’t count for squat if you net less xp because you charmed one of the mobs in camp.
I understand why some don’t care for their chanter charming. Usually an open mind to their perspective and making sure they know you share common goals goes a long way to alleviate these situations. Who knows you might both learn something which is what makes this game so special, there’s unlimited knowledge to be shared.
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