Free accounts and modern clients change things significantly relative to 20 years ago. EQ wouldn't even alt-tab in the early days. That's why it's called "multi-boxing," people literally needed multiple computers. Hence boxing existed but tended to be the exception rather than the norm. As other posters have mentioned, look at what happens on other emulators that permit multi-character playing--in all cases it runs rampant and leads to dead or near-dead servers with miniscule communities. P1999's no-boxing rule attracts and keeps a lot of players including some who prefer other eras of the game better than the classic period. It's the right rule for the environment and conditions.
Danth
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