I'll reiterate now I said back then: If Sony stopped listening to the players and just made their game things would have gone much better. You -cannot- give more weight to a players opinions than your idea of the game. If you stay true to yourself & your game things will be fine. Certainly players will have a good idea occasionally, but they can't weigh in on things like class balance, progression speed & game mechanics. It just doesn't work.
Here it is a bit different, it's generally easy to tell someone to piss off cause it wasn't that way classically. Now in real development, I'd just be telling people to piss off
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