Both classes require a lot of busywork. Bard with song twisting, and shaman with rank 1 Canni dancing (brutal at higher levels), keeping track of buffs on a per-person basis (this can be a big pain in the ass in a full group, especially with people rotating in and out), slowing/debuffing mobs, managing pet, etc. If you're in the main heal slot, you need to do all of these things on top of staring at and filling HP bars. You basically don't have a moment's rest. Don't go back to shaman thinking you'll get a break on the button-pressing end.
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