They're lower-midrange, sustained. Burst--using spells, stacking up DOTS, etc--they can compete (while mana holds out, which usually means minutes at most) with the lower end of the damage dealers. For a fundamentally defense-oriented class that's okay, but nobody's ever going to confuse it for a true damage dealer. Raids, and especially raid bosses, make it look worse than it is because in such situations the Shadow Knight won't usually be doing much more than auto-attacking.
Danth
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