It's exactly how much faction you get from completing all the parts of the quest leading up to that point. Just redo them (they really aren't hard at all) if you really want to be safe and make sure you have the proper faction.
Alternatively you can "hack" it and repeat the first part over and over with the help of a friend (there's various ways involving bind/gate, getting ports, and getting rezzed), but I'm not sure exactly what level you'd need.
Oh, and to find out your faction just con any of the true spirit mobs (eg. the spirit wolves that spawn throughout the quest).
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