hi
We won't help with reimbursement of items, but we are happy to help you find out what went wrong.
The logs show you both turned in the correct items. If the NPC was preloaded with gems the player that sold you the MQ would have received the legs, but in this case he didn't.
You turned in the gems about 30 seconds later so 1 of two things likely happened.
1. Another player sniped your legs(unlikely)
2. The player selling the MQ didn't have the right faction.
I won't put that player on blast, but happy to provide you with his name if you PM me or make a petitions / exploits forums post. You can reach out to him about trying to make it right.
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