Is your EverQuest directory in Program Files? Its very likely your EQ directory is in a location the game does not have permission to write to
When EQ cannot write to its directory, information gets saved to the AppData. I know where its at on Win7, possibly Win10 is similar? The location is:
C: > User > User_name > AppData > Local > VirtualStore > Program Files (x86) > Sony > Everquest
Note: AppData is a hidden folder, may need to show hidden to see it
If this is the case, your Logs, Screenshots and anything else thats written will be here as well
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