All the time.
Changing from Full Screen to Windowed and visa versa doesn't cause it but it does fix it.
I used to get screen freeze everytime consent.exe prompts a UAC dialog. For the UAC issue if your like me and have UAC enabled, go into the registry and find the SecureDesktop option/value and just edit it to an off state.
And when I am playing other games at the same time as EQ that use exclusive fullscreen mode. So Alt tabbing back and forth can be a pain in the ass which is why I play all games in Windowed borderless these days.
And as Loramin said locking your PC in Win10 can cause it.
But once the screen is frozen in EQ, changing out of the screen mode and back in using keyboard shortcut will restore the frozen screen or black screen.
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