Thank you Tupakk. I'll pull my usb wifi adapter and try again.
Do you know if it matters which USB port I plug my wifi adapter into? For now I have it in a 3.0 plug in the back. I also have a 3.0 plug in the front, a 2.0 plug in the front and 2 more 2.0 plugs in the back.
I got the TP-Link AC1300 dual band adapter specifically because several websites claimed it was the best one for communicating with our TP-Link router. Is there a better than reasonable chance my adapter and router aren't communicating? I have the latest driver for my wifi adapter but haven't looked at the router firmware.
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