What is your current faction with TrueSpirit? Could not be responding because you aren't high enough. Some classes start too low to do gem quest (i tried once on my monk but had to sneak).
Are you also having invis up?
Lastly, as i recall there is a special phrase to say to get the gem, you don't just hail, at least in Field of Bone version. What are you saying exactly? I suggest you post a log output of the encounter.
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Wedar - Level 60 Grandmaster (Retired)
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