Fuckin Comcast...my arch nemesis.
Just want to say, if you're having problems with Comcast make sure you call and bitch... a lot. Also, make sure you at least ask for the supervisor, and sometimes ask for the supervisor's supervisor. They will tell you they're all busy, that's a lie.
My problems were never P99 specific, but I had many others and I complained so much and made them send someone to my house so many times they eventually lowered my bill significantly for 2 years.
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