Nobody has really specifically explained this, so for anybody reading this in the future - the lower level you are, the less level range there is for blue mobs, the closer to your level you have to charm, the less reliable charm is. When you're 12 a mob might only be blue if it's a few levels below you, but as you level that range keeps increasing until those low blues that you're charming are closer to 15 levels below you. I didn't like charming on my enchanter until the 20's either, by 29 it's great.
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