I have been having this issue a lot lately.
Time outs, empty server lists, logging into char select to find out dated patch notes, empty character selects.
After 20-30 attempts I get in to the game but sometimes if I zone or crash I have to go through it all over again. I've also found in game to be quite slow when generally I have no issues.
I have talked to numerous people who all think its a server issue.
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