As far as I know they don't delete accounts. You probably aren't using the right account and password combo. I'd email/petition development team with any info you can on old chars/account and see if they can help.
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Kellian Cove (60 Wood Elf Rogue)
Parra Doxx (55 Barbarian Shaman)
Kellian Blindwell (25 Human Paladin)
Marvin Miyagi (24 Gnome Necromancer)
Evia (12 High Elf Wizard)
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