It's just the faction of the temple itself, which every character regardless of race and class should be starting off with Indifferent. If a quest NPC will NOT give your character the quest dialogue to perform the quest for the thing you want, you have 3 main options to increase your faction to Amiable (which will cut the mustard for like 90%+ of what the temple offers).
1) Hand off small amounts of gold to an NPC in the sandy corner of South Ro desert.
http://wiki.project1999.com/Rathmana...raveling_Offer
2) Give the 'good' shadowed man a flower in Mistmoore (relatively safe to do actually for even low level characters, barring a roaming mob every 22 min that might swing by close enough to the shadowed man to aggro onto you).
http://wiki.project1999.com/Solusek%27s_Flower
3) Kill Shadowed Men in the zones that have them spawned. My favorite is Lavastorm as there's a pillar with 7 spawned somewhat close to the zone entrance from Nektulos.
http://wiki.project1999.com/A_shadowed_man
The flower turn in quest is free to do but the faction hits are somewhat weak and it will take you a while (at least more than the 22 min before the roaming mob paths close to the shadowed man) to get to Amiable. Handing off the gold to the NPC in South Ro desert on retail servers was the way to go and would cost you less than 10pp in turn ins, if my memory is correct.
Edit - you can /consider the 'good' shadowed man in Mistmoore as well as the NPC in Southern Ro Desert as you do turn-ins to see when your reputation crests into Amiable. Which is handy and saves time running back to the Temple to find out what your new reputation is after several turn ins.