GM's make rulings per situation. This has let to a great deal of verbal rules that aren't listed, but someone somewhere can say back on xyz the GM said this. Usually it has to do with rule ambiguity such as "Guilds may not have any more than two representatives present at a raid spawn location." for example has turned into no one can be past the zone line while a raid mob is in window or you may get disqualified, because sometime years ago BDA was killing juggs and Trak spawned.
It is good that GM's can make decisions on the fly, but it results in a bunch of things new players would only know unless someone told them, and often don't make sense (like applying the same have to be at zone in logic for kael spawns)
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