Right click EQ shortcut, properties, Check the run it is 640x resolution and as Admin and in service pack 2, see if that gets you in game. Once in game you can change your resolution. And as always, run it in window mode native to your resolution.
as far as not seeing that one file, its because it probably has 2 different install areas, one being in program files and one being in C:yourname: somewhere. The trick is to never install EQ in program files, it avoids many problems.
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Dannyl/Figher (retired)
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