You need to contact your credit card agency and let them know there has been fraudulent charges on your account, your money is insured through them and they will refund you if the company won't. I would however call/email/bitch the fuck out of their Customer Service before doing so. Give it a couple days for them to respond then just go to your card company. They will investigate the charges and can potentially bring a case against the company. They can't just steal your money, especially electronically.
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