Quote:
Originally Posted by Pringles
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Its interesting to me that people that are ONLINE continue to get banned without a word from GMs (this happened to redwjamz 2x now).
Why not be an adult and send him a tell and give him a chance to plead his case before pulling the trigger? Even if he's certain to be guilty, is it that hard to say "hey pal, you screwed up - you're banned, have a nice day". instead they get disconnected without a word.
Seems pretty fucked up from a customer service perspective from the "CSR" team.
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How about like every other game in existence (for the most part) when something is reported or a GM takes action on your account you receive an email to the registered email address. That's just too logical, post a thread here and we'll give you the cookie cutter copy/paste send us screenshots, logs, and any other pertinent information to prove your innocence.