Quote:
Originally Posted by Braknar
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So I feel I should add in here, what SHOULD you do if you have a CSR answer you do not like.
I would say the best thing is first and foremost, remember we are volunteers, you don't pay a sub, please don't act like you do.
What that means is be patient, be respectful, don't treat staff badly. Next, you should remember the previous sentence, and make a petition post in our petitions forum detailing your situation. Our petitions forum is visible to all staff and is the BEST way to get an escalation to myself or to Sirken if needed.
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As you can see next to my name I am new to the forums.... I am sorry I didn't use the proper channels.. I would like to add that I don't think I have treated any staff badly, I was just trying to get my gear back..