Should really try and get dev support on this. Client has ability to use in game leaderboard, which would be ideal. I am betting they are leveraging it, and/or creating some sort of internal scoring system to use with Discord that could also be applied to Red in some degree.
Otherwise it's just a 3rd party system with lots of outages. Data reporting that isn't 99.9% accurate is basically trash, no disrespect to the work you put into it and the service you are providing, considering what you have the ability to access.
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