Quote:
Originally Posted by zanderklocke
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I feel like time commitment is what turned me off from ever even considering being a guide. I do not have 20+ hours a week I can devote to something for no pay.
If it was like 5 hours a week, that would be more feasible for me. I sometimes wonder if it would be easier to get more "great" guides if there were greater numbers of guides but each was working less required hours a week in the role.
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Yes but security measures and quality control would be a whole new need to facilitate.
However, I recommend reallocating resources.
Sirken because GM Director and is in charge of recruiting Guides/GMs, training them and quality control. He also handles the politics in game and that's all he has to do (it will be a cushy, but full time job ((making work schedules, prioritizing job loads, trainings, etc)))
He hires in about 15 new five-hour-a-week guides and four ten-hour-a-week GMs. (before he was pulling 20 hours, if he manages four GMs pulling 10 that would double the resources for his previous workload.)
Sirken is now in charge of less than 20 people to manage quality control, the server has a central person to get the CSR staff on the same page for rulings and policies, Rogean has to only communicate to ONE person (sirken) to move then entire CSR boat any direction he wants and we just doubled if not tripled the amount of resources we were throwing at the problem. Also, at 5-10 hours a week you would get a lot more guides...easily.
Only thing I'd change is if there was a concern on security issues, I'd throw in a trustworthy GM to be constantly checking on those four mini GMs that have database access. If there are only four of you with access and someone who's JOB it is to watch you then you won't step out of line.
But that's just how I would do it.