If the keywords weren't highlighted, then the way to initiate the conversation would have to be way more simple. Getting information out of some NPC's can come down to literally, phrasing a certain sentence perfectly with no alternative. It's annoying that some conversations can't be continued unless you figure out the whole sentence they want you to say. Keywords needs to be emphasized.
Particularly, in Kaladim trying to get the aviak chick talon quest, I mean obviously you can just hand them to him, but if you want to actually go through the whole conversation, you have to be extremely thorough in how you respond to him (I tried about 14 variations of the exact same sentence before I got through to him). And I'm sure many others.
I'd be fine if they removed the []'s so long as the conversations were such that, if you just said one of X keywords, it would follow through in that regard.
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