[ricquire]

To be fair though, I have told many people, including Derubael personally, I love the product that is provided here.

The player-base is toxic as fuck, but it is manageable, and a begrudging part of the experience.

The problem is the lack of presence, attentiveness, actual solution, and support provided by the CSR staff.

The random points where I have seen them inject themselves into situations are few, far between, on negligible issues, and the results are varied and inconsistent.

The random times when a real issue is occurring no one is available, the proof was inadequate, the perpetrator was pardoned, no action was taken, or the action was mysteriously inconsistent with previous actions.

The grass is always greener and hindsight is 20/20- but CSR here is not classic or even trying to be. This is not how live was, and that may not be the goal, but excellence or even just improvement is something that should be high priority.

I mean you have to acknowledge at least some of the info out there between players.

Player A gets banned for one month for hitting (but not killing) a player on LNS at his bind- petition was made but no fraps or pics provided.

Player B's petition for being bind camped and denied LNS is moved to resolved with no further information (after being bumped on and off over one month), and offending player was never suspended. Tons of screenshots and logs (no fraps) provided.

That's the view from the outside looking in. It can be explained away, but ultimately a horse is a horse is a horse, no matter how many stripes people paint on it.