If you can get both parties to agree I don't see why the staff wouldn't allow the characters to be moved or resolve this somehow. If you can prove ownership of the email/sms attached to the characters there shouldn't be a problem if both parties agree on a solution.
I know account swapping and trading isn't allowed but this is an obvious fuck up by bardalicious with no ill intent. The mess ups happened over a long period of time stretching over policy changes. Yes, you can read the rules and say fuck off, you messed up, or you can be realistic and honor the two parties wishes.
100% in the staffs hands to make this work or not. There is no way for them to settle this correctly without some GM intervention.
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