[Rekrul]

Originally Posted by Derubael [You must be logged in to view images. Log in or Register.]

There's a difference between knowing a character is yours, and going into the logs to prove it. I have no need to discredit assisting you - frankly, I don't need to give a reason at all, but the big sticking point here is that we never supported account trades, and all trades were done at your own risk. I'm not going to spend a bunch of time digging up logs (which I would need to do to before going to Rogean), then going to Rogean and asking him to go digging for logs (instead of spending his P99 time on improving the box) just to verify everything and reset your account. And yes, we do have to verify, regardless of what we "know".

Again, for something we do not support, have never supported, and never will support. There are other people out there who have problems that weren't a result of their own poor judgement that we need to help.

I understand the frustration, but you have to look at this objectively from our viewpoint - we need to take the whole picture into account, not just as it pertains to Bardalicious and Cloki. There is so much work to do and so little time to do it that we have to turn people away when necessary.

If you'd like to pursue the matter further, you are welcome to do so by messaging Rogean - but I guarantee that not only will his answer be the same as mine, but you would have gotten faster results by just taking Cloki's offer (which, IMO, is generous considering he really isn't obligated to do anything at all).

Good luck.

Its generous? He stole his fucking account.