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Originally Posted by Bardalicious
Now, if you kept up with this thread, in the first post Derubael made he attempted to discredit assisting me because they "couldn't tell who owned what", yet in his next post he acknowledges that he un-banned the cleric in question for me not a year or so ago. So, magically in that time frame, the IP logs became so convoluted that he could no longer tell that the character was mine? Despite the bard being named... Bardalicious.
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There's a difference between knowing a character is yours, and going into the logs to prove it. I have no need to discredit assisting you - frankly, I don't need to give a reason at all, but the big sticking point here is that
we never supported account trades, and all trades were done at your own risk. I'm not going to spend a bunch of time digging up logs (which I would need to do to before going to Rogean), then going to Rogean and asking him to go digging for logs (instead of spending his P99 time on improving the box) just to verify everything and reset your account. And yes, we do have to verify, regardless of what we "know".
Again, for something we do not support, have never supported, and never will support. There are other people out there who have problems that weren't a result of their own poor judgement that we need to help.
I understand the frustration, but you have to look at this objectively from our viewpoint - we need to take the whole picture into account, not just as it pertains to Bardalicious and Cloki. There is so much work to do and so little time to do it that we
have to turn people away when necessary.
If you'd like to pursue the matter further, you are welcome to do so by messaging Rogean - but I guarantee that not only will his answer be the same as mine, but you would have gotten faster results by just taking Cloki's offer (which, IMO, is generous considering he really isn't obligated to do anything at all).
Good luck.